Start Outlook global address list not updating exchange 2016

Outlook global address list not updating exchange 2016

To select a range, click the first item in the range, hold down the “Shift” key, and then click the last item. Steele also works as an IT Help Desk analyst, specializing in consumer and business user tech support. Steele also holds certifications as a Microsoft-certified desktop support technician, Microsoft-certified IT professional, Windows 7 enterprise support technician and Comp TIA A IT technician.

If your company hosts its email system using Microsoft Exchange, you have the benefit of a centrally-managed address book called the Global Address List, or GAL.

Maintained by your IT department and stored on the Exchange server, the GAL usually contains names, addresses and email information for everyone in your organization with a company email address.

In this format, the contact list from the corporate address book can be transferred and imported into the contacts of third-party email clients or online email services.

Let’s deal with some export tools: these can be Exchange Management Console, Powershell, MS Access or csvde utility.

Make sure the OAB you are looking at, has been updated from the GAL. If using Outlook, query the GAL directly, or download the latest OAB. Before you do anything send the user you created a ‘Test Email’ from your own account.

If you are using Outlook 2003 or 2007 you may be in “Cached Mode”, and you are looking at a copy called the “Offline address book” This only gets updated Every 24 hours, and the copy on the server only gets updated every 24 hours at (by default).

If your company is moving from Exchange to another email system, or if you want a quicker response time when addressing emails, you can also add items from the GAL to your locally-stored contacts folder in Outlook. Highlight all the entries that you’d like to export to your local contacts folder.